STORE POLICY

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Store Policy – OhDude Clothing

At OhDude, we’re committed to delivering high-quality apparel and a seamless shopping experience. Our store policy outlines the terms and conditions that guide purchases, exchanges, and customer interactions on OhDude.in.

1. Order Processing

• Orders are typically processed within 1–3 business days.

• You will receive a confirmation email once your order is placed, followed by a shipping notification with tracking details.

2. Shipping

• We offer nationwide shipping across India.

• Delivery timelines vary based on location but generally range from 3–7 business days.

• OhDude is not responsible for delays caused by courier services or unforeseen circumstances.

3. Returns & Exchanges

• We accept returns and exchanges within 7 days of delivery, provided the item is unused, unwashed, and in its original packaging with tags intact.

• Items marked as final sale or discounted are not eligible for return or exchange.

• To initiate a return or exchange, please contact our support team with your order number and reason for return.

4. Refunds

• Refunds are processed once the returned item passes our quality check.

• Refunds will be issued to the original payment method and may take 5–10 business days to reflect.

• In case of COD orders, refunds will be issued via bank transfer.

5. Product Availability

• All products are subject to availability. If an item is out of stock after your order is placed, we will notify you and issue a full refund.

6. Sizing & Fit

• Detailed size charts are available on each product page. If you need help choosing the right size, our customer care team is happy to assist.

7. Customer Support

• For any queries, reach out to us via the contact form on OhDude.in or email us at ohdudeattire@gmail.com.

• We aim to respond within 24–48 hours on business days.

8. Modifications

• OhDude reserves the right to update or modify this store policy at any time without prior notice. Changes will be reflected on this page.