STORE POLICY
Store Policy – OhDude Clothing
At OhDude, we’re committed to delivering high-quality apparel and a seamless shopping experience. Our store policy outlines the terms and conditions that guide purchases, exchanges, and customer interactions on OhDude.in.
1. Order Processing
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Orders are typically processed within 1–3 business days.
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You will receive a confirmation email once your order is placed, followed by a shipping notification with tracking details.
2. Shipping
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We offer nationwide shipping across India.
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Delivery timelines vary based on location but generally range from 3–7 business days.
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OhDude is not responsible for delays caused by courier services or unforeseen circumstances.
3. Returns & Exchanges
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We accept returns and exchanges within 7 days of delivery, provided the item is unused, unwashed, and in its original packaging with tags intact.
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Items marked as final sale or discounted are not eligible for return or exchange.
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To initiate a return or exchange, please contact our support team with your order number and reason for return.
4. Refunds
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Refunds are processed once the returned item passes our quality check.
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Refunds will be issued to the original payment method and may take 5–10 business days to reflect.
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In case of COD orders, refunds will be issued via bank transfer.
5. Product Availability
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All products are subject to availability. If an item is out of stock after your order is placed, we will notify you and issue a full refund.
6. Sizing & Fit
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Detailed size charts are available on each product page. If you need help choosing the right size, our customer care team is happy to assist.
7. Customer Support
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For any queries, reach out to us via the contact form on OhDude.in or email us at ohdudeattire@gmail.com.
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We aim to respond within 24–48 hours on business days.
8. Modifications
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OhDude reserves the right to update or modify this store policy at any time without prior notice. Changes will be reflected on this page.
